- Aadhaar Mitra: The Unique Identification Authority of India (UIDAI) presented the brand-new AI/ML chatbot "Aadhaar Mitra" in order to facilitate citizens' usage of the services.
- Aadhaar Mitra: The Unique Identification Authority of India (UIDAI) presented the brand-new AI/ML chatbot Aadhaar Mitra in order to facilitate citizens’ usage of the services.
- Both Hindi and English are available for the chatbot.
- For the purpose of teaching viewers, it also offers the option of viewing related videos on specific themes.
- Features of the new chatbot, Aadhaar Mitra include the capacity to monitor the status of Aadhaar PVC cards and confirm Aadhaar enrollment/update status.
- The bot can be used by locals to file complaints and follow up on them.
- The organisation is committed to strengthening its grievance redressal mechanism while also providing ease of life. A cutting-edge and futuristic open-source CRM solution is being gradually rolled out by UIDAI.
- To improve residents’ access to UIDAI services, a new Customer Relationship Management (CRM) system has been created with cutting-edge capabilities.
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